Lauren Waelend

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Humanique Consulting respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with our website, submit an enquiry, complete a form, engage with us through social media, or use our services.

About Humanique Consulting

Humanique Consulting provides practical HR, culture and leadership support for small businesses, growing teams and purpose-led organisations.

For the purposes of this Privacy Policy, “we”, “us” and “our” means Humanique Consulting.

Personal information we collect

We may collect personal information from you when you:

• contact us through our website
• complete an enquiry form
• submit a Meta or Facebook lead form
• book a discovery call or consultation
• subscribe to updates or resources
• engage with us through social media
• become a client of Humanique Consulting

The personal information we collect may include:

• your name
• business name
• job title or role
• email address
• phone number
• business location
• information about your business, team size or people-related needs
• details you choose to provide about your HR, leadership, culture or workplace challenges
• communication history with us

We only collect information that is reasonably necessary for our business activities and services.

Sensitive information

As part of our consulting work, we may occasionally receive sensitive information, particularly where a client provides information about workplace matters, complaints, employee relations issues, health-related workplace matters, or other people-related concerns.

We will only collect sensitive information where it is reasonably necessary for the services we provide, where you have consented, or where we are otherwise permitted or required by law to do so.

Please avoid sending us unnecessary sensitive information through social media messages or public comments.

How we collect information

We may collect personal information directly from you through:

• website contact forms
• booking forms
• Meta or Facebook lead forms
• email correspondence
• phone calls or meetings
• online consultations
• social media messages
• client onboarding documents
• workshops, programs or consulting engagements

We may also collect limited information automatically when you visit our website, such as browser type, device information, pages visited, and general website usage data, depending on the tools used on our website.

How we use your information

We use personal information to:

• respond to enquiries
• understand your business needs
• provide information about the HR Health Check or related services
• book consultations or discovery calls
• deliver HR, culture, leadership or advisory services
• manage client relationships
• send relevant updates, resources or marketing communications where appropriate
• improve our website, services and client experience
• comply with legal, regulatory, insurance or professional obligations

If you submit an enquiry through a Meta or Facebook lead form, we may use the information you provide to contact you by email or phone about your enquiry.

Marketing communications

We may contact you with relevant information about our services, resources, events or updates where you have provided your details or where it is otherwise permitted by law.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.

Disclosure of personal information

We do not sell your personal information.

We may disclose personal information to third parties where reasonably necessary for our business activities, including:

• website, email, booking and technology service providers
• professional advisers, such as accountants, lawyers or insurers
• contractors or consultants who assist us to deliver services
• payment or invoicing platforms
• government, regulatory or legal bodies where required by law
• Meta or social media platforms where you interact with us through those platforms

Where we use third-party service providers, we take reasonable steps to ensure they handle personal information appropriately.

Overseas disclosure

Some of the technology platforms we use may store or process information outside Australia. This may include platforms used for website hosting, email, booking systems, cloud storage, analytics, social media, advertising or client management.

By interacting with us online or using our services, you acknowledge that your information may be processed or stored by third-party providers in locations outside Australia.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include password protection, access controls, secure cloud-based systems, limited access to client information, and appropriate administrative processes.

No method of online transmission or electronic storage is completely secure. If you believe your information has been compromised, please contact us as soon as possible.

Data breaches

If we become aware of a data breach involving personal information, we will take reasonable steps to assess and respond to the incident.

Where required by law, we will notify affected individuals and relevant authorities.

Accessing or correcting your information

You may request access to the personal information we hold about you.

You may also ask us to correct information that is inaccurate, out of date, incomplete or misleading.

To request access or correction, please contact us using the details below.

Retention of information

We keep personal information for as long as reasonably necessary for the purpose it was collected, to provide services, manage client records, comply with legal obligations, resolve disputes, or maintain business records.

When personal information is no longer required, we will take reasonable steps to securely delete, de-identify or archive it.

Cookies and website analytics

Our website may use cookies or similar technologies to improve website functionality, understand website traffic, measure marketing effectiveness, or improve user experience.

You can adjust your browser settings to block or manage cookies. However, some parts of the website may not function properly if cookies are disabled.

Links to other websites

Our website or social media pages may contain links to third-party websites, platforms or resources.

We are not responsible for the privacy practices, content or security of external websites. You should review the privacy policies of those websites before providing personal information.

Social media

When you interact with us on Facebook, Instagram, LinkedIn or other social media platforms, your information may also be collected and handled by those platforms in accordance with their own privacy policies.

Please do not send confidential, sensitive or urgent workplace matters through public comments or social media messages.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve the issue.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Contact us

If you have any questions about this Privacy Policy, or if you would like to access or correct your personal information, please contact:

Humanique Consulting
Email: info@humaniqueconsulting.com
Website: www.humaniqueconsulting.com
Location: Melbourne, Victoria, Australia

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with the effective date below.

Effective date: May 2026